Features

Landing Page Surveys

SMS Landing page surveys are an invaluable tool for collecting customer feedback.

By using landing page surveys, you can interact with your customers and other key stakeholders by asking them a series of questions. Your surveys can include multiple-choice questions, text-based questions, or both.

Creating landing pages surveys is really easy. All you need to do is enter a title and add your questions. Plus, you can attach images and include multiple pages if required. Once this is done, we’ll generate a unique short URL link for you which can be included in your next SMS campaign. After that, you can sit back and watch the results come in! For step-by-step instructions on how to create your first SMS landing page survey, check out our short guide here.

BENEFITS OF USING LANDING PAGE SURVEYS

Use landing page surveys to collect customer feedback - Reach Interactive.

Collect feedback

The primary reason for using an SMS landing page survey is to collect customer feedback. This allows you to determine how satisfied your customers are with your product or service.

Collecting customer feedback via our landing page surveys can be very beneficial. Your questions can require both multiple-choice and text written responses, so you’ll have a detailed understanding of customer satisfaction. This allows you to then make key improvements based on the outcome. Don’t forget to ask your customers for recommendations which could certainly help you in the future!

Competitions

Run Competitions

Another benefit of landing page surveys is that they can be used to run competitions.

Landing page surveys provide you with an easy and efficient way to run competitions. Using landing pages is beneficial because they are simple and easy to follow, which means that your customers will find it easy to participate. All your customers need to do is click on the short URL link that you include in your SMS campaign. Once they arrive at your landing page, you can either ask your customers a question or require them to opt-in to the competition by selecting yes from a yes or no multiple-choice question.

Competitions
Reporting

Advanced reporting

By using SMS landing page surveys, you’ll also get access to advanced reporting tools that will help you to better understand your customers.

Our advanced reporting tools will provide you with several different insights. You will be able to see the most popular time of day for customer responses, which helps you tailor future campaigns to maximise engagement. You will also be able to see which customers have responded to your campaigns, helping you to better understand which groups of customers are most engaged. Finally, you can monitor participant responses to determine trends and again help with future.

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We’ve got a feature-packed service that makes it easy for you to grow your business using SMS marketing. We offer MMS messaging, link shortening, SMS short codes and an inbound long number reply service, all of which are available through our easy-to-use messaging dashboard.

Schedule

Schedule Messages

Pick the date and time for when you want your messages to be sent.

Personalisation

Personalisation

Make your messages more personal by adding your customer's name and account number.

Custom Templates

Custom Templates

Save time by creating templates for messages you send on a regular basis.

Data Importing

Data Importing

We've made it easy for you to upload mobile number data. Our software works with any standard XLS, XLXS, CSV or TXT file.

Redelivery Service

Redelivery Service

If a message doesn't reach your customer straight away, we'll keep trying to deliver it for up to 72 hours after you first hit send. For time sensitive messages we can shorten this period to suit your needs.

Custom Lists

Custom Lists

You can separate the data collected in your reports to create custom lists. You don't have to waste time editing the data yourself.

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Reach real-time data

Reach real-time data

Our campaign reports are constantly updating to make sure that you get real-time results for each campaign you send. You’ll be able to see at a glance which of your campaigns are most successful, and adjust your future campaigns to suit.

Detailed reports

Detailed reports

You'll get a delivery report for every online message you send, plus you can view any replies by mobile number, keyword or campaign. Want to target customers who responded to a previous campaign? You can customise a list based on your delivery reports and replies.

Opt-out management

Opt-out management

Any customer that responds to a message with 'STOP' will be automatically added to a blacklist and will not be sent any further messages. You don't need to worry about removing them from your list because we've already taken care of it.

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As one of the UK’s leading providers of bulk SMS services for businesses of all shapes and sizes, our customers choose us because of our commitment to service and high standards. Learn more about us:

Your Security Guaranteed

Your Security Guaranteed

As well as encrypting all messages sent through our systems, are facilities are physically guarded to ensure the safety and security of your data. We work line with the Data Protection Act 2018 and are ISO 27001:2013 compliant.

Support Available 24/7

Support Available 24/7

Our robust system is connected to all UK networks, and we have multiple data centre links to make sure we’re always ready for you. Your dedicated support and technical team is available around the clock for any help you may need.

Features at Unbeatable Prices

Features at Unbeatable Prices

We believe the platform and special features we offer can help any business improve their communications and streamline services. Our prices are clear, transparent and fair, so you always know what you’re paying and what amazing benefits you’re gaining.

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Your Security Guaranteed

Confirm attendance

Avoid wasted time and missed appointments by sending an automatic SMS reminder. Your customers will be able to confirm their attendance by replying to your message and you can also reschedule via text if needed.

Get feedback

Get feedback

Design a customer survey and find out what people think of your business. Find out what your customers love about the service you offer and how you could improve, all through the quick and convenient medium of text.

Keep people updated

Keep people updated

Let your clients know their order or delivery status, so they always have the latest information to hand. Not only will your business run more efficiently and effectively, but customers will love being ‘in the know’.

Seize opportunities to make a sale

Seize opportunities to make a sale

A great way to increase engagement via SMS is by running competitions which can help drive traffic to your website. Customers may be inclined to purchase if your competitions showcase exciting products.

Get feedback

Take payments by text

Thanks to its high open rates, SMS is a great way to inform your clients of new products or services that are launching. If you make your clients feel like they are getting VIP access, then the likelihood of them purchasing will increase.

Get feedback

Take payments by text

Take advantage of the immediacy of SMS by designing some great offers your customers can’t refuse. Everyone likes to feel they’re getting a good deal, and spontaneous offers by text work extremely well.

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Send Bulk SMS Online

Send Bulk SMS Online

Our simple and user-friendly online dashboard allows you to compose and send SMS messages from anywhere, using any device, thanks to our cloud-based SMS management platform.

Link Shortening

Link Shortening

Track individual links so you can monitor your campaign success and follow up with the customers you know are interested. Short links look more appealing to recipients and make your brand look more professional.

Inbound Long Number Reply Service

Inbound Long Number Reply Service

Let your recipients reply to your messages and look after your new leads, boost client satisfaction and get great feedback. Whether you’re conducting a survey or confirming appointments, customers worldwide can get in touch with ease.

Email to SMS

Email to SMS

We work with all email applications, making it simple to send SMS campaigns via email. You’ll get delivery reports straight to your inbox, as well as any replies your customers send.

Landing Pages

Landing Pages

Interact with customers by designing landing pages for your SMS campaigns. Landing pages can be used for collecting valuable feedback, running competitions and more.

SMS Short Codes

SMS Short Codes

Memorable 5-digit numbers are a great way to market your business, and are often used with keywords. They’re perfect for advertising campaigns, making it simple for new customers to remember your details and contact your business.

TAKING CARE OF MILLIONS OF MESSAGES EVERY SINGLE DAY - FIND OUT HOW TO GET 10,000 FREE TEXT TODAY

How much does it cost?

Use our calculator to work out your price (£) per credit below:
(1 Credit = 1 × 160 character text message).

PARTNER SUCCESS STORIES AND FEEFO FEEDBACK

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NHS
Iceland
Sports direct
AXA
NHS
Mind

Partner Success

Specch mark We recently sent out an event invitation to a large number of customers and found that between 60-70% responded within an hour. Speech mark

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