With 98% of all texts read, SMS is the perfect platform to get your message seen. With a 160-character limit, each message takes very little effort to read. Our online text message service is easy to use and can be accessed from desktop, tablet and mobile.
You can use our online text message service to communicate with customers in a number of different ways. The most common use of SMS marketing is to send promotional offers and discounts to customers, which have a great return on investment. SMS marketing can also be used to run competitions and collect customer feedback. Finally, our online text message service is great for sending out booking reminders and order confirmations to customers.
BENEFITS OF USING THE REACH MESSAGING PLATFORM
You’ll have no problem sending out campaigns with our easy to use online text message service.
When you sign up for an account, you’ll quickly discover that our dashboard is really easy to use. You’ll have everything you need all in one place, from our advanced send tool to reporting features and templates. All you need to do is upload your contact list and then you’re ready to start sending. However, should you need support, then we’re more than happy to help you clean your contact list and upload it to our platform. Additionally, there are many help files on our dashboard to assist you.
When you use our online text message service, you are not limited to a standard 160-character text message.
When you send text campaigns, you can include short links and attach documents. By including a short link, you can direct your customers to a landing page on your website. The short link can be tracked and you can track the performance of each campaign by monitoring signups on the landing page. Additionally, you can attach documents to your text campaigns. By doing this, you have the ability to include images, audio and video in your campaigns which is certain to grab the attention of your customers.
Setting up an inbound long number allows your customers to reply to your text message campaigns.
Allowing customers to reply to your text message campaigns via an inbound long number means that you can interact and engage with customers on a personal level. Providing customers with an easy way to communicate builds trust and confidence, which is great for long term brand loyalty. You can also take advantage of SMS by using our online text message service to collect customer feedback which can then be used to implement changes and make improvements.
We’ve got a feature-packed service that makes it easy for you to grow your business using SMS marketing. We offer MMS messaging, link shortening, SMS short codes and an inbound long number reply service, all of which are available through our easy-to-use messaging dashboard.
Pick the date and time for when you want your messages to be sent.
Make your messages more personal by adding your customer's name and account number.
Save time by creating templates for messages you send on a regular basis.
We've made it easy for you to upload mobile number data. Our software works with any standard XLS, XLXS, CSV or TXT file.
If a message doesn't reach your customer straight away, we'll keep trying to deliver it for up to 72 hours after you first hit send. For time sensitive messages we can shorten this period to suit your needs.
You can separate the data collected in your reports to create custom lists. You don't have to waste time editing the data yourself.
Reach real-time data
Our campaign reports are constantly updating to make sure that you get real-time results for each campaign you send. You’ll be able to see at a glance which of your campaigns are most successful, and adjust your future campaigns to suit.
You'll get a delivery report for every online message you send, plus you can view any replies by mobile number, keyword or campaign. Want to target customers who responded to a previous campaign? You can customise a list based on your delivery reports and replies.
Any customer that responds to a message with 'STOP' will be automatically added to a blacklist and will not be sent any further messages. You don't need to worry about removing them from your list because we've already taken care of it.
As one of the UK’s leading providers of bulk SMS services for businesses of all shapes and sizes, our customers choose us because of our commitment to service and high standards. Learn more about us:
Your Security Guaranteed
As well as encrypting all messages sent through our systems, are facilities are physically guarded to ensure the safety and security of your data. We work line with the Data Protection Act 2018 and are ISO 27001:2013 compliant.
Support Available 24/7
Our robust system is connected to all UK networks, and we have multiple data centre links to make sure we’re always ready for you. Your dedicated support and technical team is available around the clock for any help you may need.
Features at Unbeatable Prices
We believe the platform and special features we offer can help any business improve their communications and streamline services. Our prices are clear, transparent and fair, so you always know what you’re paying and what amazing benefits you’re gaining.
Avoid wasted time and missed appointments by sending an automatic SMS reminder. Your customers will be able to confirm their attendance by replying to your message and you can also reschedule via text if needed.
Design a customer survey and find out what people think of your business. Find out what your customers love about the service you offer and how you could improve, all through the quick and convenient medium of text.
Keep people updated
Let your clients know their order or delivery status, so they always have the latest information to hand. Not only will your business run more efficiently and effectively, but customers will love being ‘in the know’.
Seize opportunities to make a sale
A great way to increase engagement via SMS is by running competitions which can help drive traffic to your website. Customers may be inclined to purchase if your competitions showcase exciting products.
Take payments by text
Thanks to its high open rates, SMS is a great way to inform your clients of new products or services that are launching. If you make your clients feel like they are getting VIP access, then the likelihood of them purchasing will increase.
Take payments by text
Take advantage of the immediacy of SMS by designing some great offers your customers can’t refuse. Everyone likes to feel they’re getting a good deal, and spontaneous offers by text work extremely well.
Send Bulk SMS Online
Our simple and user-friendly online dashboard allows you to compose and send SMS messages from anywhere, using any device, thanks to our cloud-based SMS management platform.
Track individual links so you can monitor your campaign success and follow up with the customers you know are interested. Short links look more appealing to recipients and make your brand look more professional.
Inbound Long Number Reply Service
Let your recipients reply to your messages and look after your new leads, boost client satisfaction and get great feedback. Whether you’re conducting a survey or confirming appointments, customers worldwide can get in touch with ease.
Email to SMS
We work with all email applications, making it simple to send SMS campaigns via email. You’ll get delivery reports straight to your inbox, as well as any replies your customers send.
SMS Short Codes
Memorable 5-digit numbers are a great way to market your business, and are often used with keywords. They’re perfect for advertising campaigns, making it simple for new customers to remember your details and contact your business.
Use our calculator to work out your price (£) per credit below:
(1 Credit = 1 × 160 character text message).
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