Every Message Counts

Terms and Conditions

Every Message Counts

Terms and Conditions

1. Price and Credits

1.1
The fees to be paid to Reach-Data Ltd by The Customer are set forth on our website. Reach-Data Ltd has the right to issue a price change to the Customer without notice.

1.2
Payments made by The Customer to Reach-Data Ltd for the Services are made in advance of accessing the Services. Reach-Data Ltd shall not be obliged to perform any Services under this Agreement if The Customer has not provided payments in advance.

1.3
Payments made by The Customer to Reach-Data Ltd are non- refundable except as expressly set out in these Terms of Use.

1.4
The prices for all items are as quoted during the online payment process. The customer confirms the pricing at point of purchase for the Credits or Services.

1.5
Credits purchased by The Customer will be valid for 12 months from date of purchase. Unused credits after 12 months are cancelled. No refund will be given to The Customer on cancellation of credits.

1.6
Use of Consumable Services provided by the Reach-Data Ltd Platform will result in the consumption of a proportion of credits, a proportion being any fraction greater than or less than 1.

1.7
The Credit Proportion used for each Consumable Service is available from the Tariff in the Reach-Data Ltd Shop.

1.8
Reach-Data Ltd has the right to change the Credit Proportion for each Consumable Service without notice.

1.9
The balance of Credits available to The Customer will be shown within the Reach-Data Ltd Portal. It is The Customer’s responsibility to monitor the balance of Credits available.

1.10
No refund will be given to The Customer on cancellation of unused credits.

1.11
All charges and fees for the Services are exclusive of any taxes, (including sales, value-added, or other like taxes), and The Customer is responsible for paying all taxes associated with its purchases hereunder. If Reach-Data Ltd has the legal obligation to pay or collect taxes for which The Customer is responsible, the appropriate amount shall be invoiced to and paid by The Customer, unless The Customer provides a valid tax exemption certificate authorized by the appropriate taxing authority.

1.12
Long numbers and keywords will be paid for in advance for a pre-determined period as set out on the website and you will be billed at the expiry of this period for the same period again and at the same or adjusted price which you would have received price change notification of by your preferred method of contact.

1.13
By using our free test message facility on our home page you are giving your consent for us to contact you either by text message or to call you to follow up your use of our site. Your number will not be used for any other purpose.

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