Integration with the Reach SMS API is really easy, as you can connect to our interfaces over HTTP/S which allows you to send texts directly from your website, app or other software. Our API uses a RESTful endpoint and our request and response payloads are formatted as JSON, but we also provide GET as an alternative.
To get started, you’ll need to sign up for a free account. Once completed, your authentication details will be available straight away and you can then get started. We’ll also give you some free credits to make sure that you are integrated correctly and happy with the connection. Plus, our tech team is on hand 24/7 to ensure that everything goes smoothly.
BENEFITS OF USING THE REACH SMS API
The Reach API can be used for several different reasons. It’s great for communicating with your customers and other key stakeholders and it can pull data from mobile forms to automatically send messages.
Our API is great for sending marketing messages such as sales discounts, new product launches or exclusive birthday offers. You can also take advantage of automatic appointment reminders, delivery notifications or e-ticket delivery. Additionally, you can use it to communicate with staff or third-party contractors if required.
When you are sending messages, you have the option of either changing the sender ID, setting up an inbound long number or adding a short code.
A great way to showcase your brand is by changing the sender ID to your company name when you send a message (up to 11 characters). As your customers will be able to see who their new message has come from, this will lead to higher open rates. This will contribute to higher open rates as your customers will be able to see who their new message has come from, which is perfect when you are sending marketing content or appointment reminders. Additionally, you can change the ID to a long number or add a short code which allows your customers to reply. This is great if you need to have a two-way conversation with your customers and is great for customer service!
Detailed reports will be sent straight to your app allowing you to keep track of everything that matters.
Our reporting tools allow you to keep track of everything that matters and evaluate campaign performance. Additionally, since reports update in real-time, you’ll be able to start monitoring results as soon as you send out your first campaign. Our reporting tools will show your delivered messages, the number of link clicks and who clicked. Plus, you can view the time and day of your clicks and more!
Integrating Reach SMS with Zapier allows you to combine text messaging with all of your favourite apps, and, you won’t need to rely on a developer as you can do everything yourself.
Zapier has 1,500+ apps that you can connect to. This means that you can trigger an SMS message to be automatically sent when a specific variable is met. For example, an order confirmation when a new purchase is made or even something creative like a promotional text when the weather reaches a certain temperature!
Adding short links to your messages allows you to reduce the number of characters that your link requires. Not only will this make your text look much smarter, it means that you can free up more characters to use on your call to action.
You’ll be able to monitor the number of clicks that your campaigns receive. This will allow you to monitor success, determine engagement levels, and make adjustments to increase future success. Additionally, our short link reports will show you the individuals that clicked on your links. You’ll be able to target these customers again by sending remarketing campaigns and future offers.
API stands for Application Programming Interface. In simple terms, integrating with an API allows systems to communicate automatically, so businesses can send bulk text messages through their existing systems, saving time and money. Whatever programming language you use, you can seamlessly integrate text messaging functionality in minutes, revolutionising the way you communicate.
If you already have systems in place to communicate with customers or other stakeholders, then it’s quick and easy to integrate SMS. All you need to do is connect to Reach interfaces and then you can start sending messages.
Whether you’re texting an individual customer or sending thousands of messages at a time, you can do so at the touch of a button. You’ll be able to schedule automatic responses, meaning that you can provide key updates to customers with no hassle.
You'll never need to use a separate login or password once you've integrated with our SMS API. Reach functionality will become a seamless part of your system, and you won’t need to access our online platform to send messages or access reports.
We’ve got a feature-packed service that makes it easy for you to grow your business using SMS marketing. We offer MMS messaging, link shortening, SMS short codes and an inbound long number reply service, all of which are available through our easy-to-use messaging dashboard.
Pick the date and time for when you want your messages to be sent.
Make your messages more personal by adding your customer's name and account number.
Save time by creating templates for messages you send on a regular basis.
We've made it easy for you to upload mobile number data. Our software works with any standard XLS, XLXS, CSV or TXT file.
If a message doesn't reach your customer straight away, we'll keep trying to deliver it for up to 72 hours after you first hit send. For time sensitive messages we can shorten this period to suit your needs.
You can separate the data collected in your reports to create custom lists. You don't have to waste time editing the data yourself.
Reach real-time data
Our campaign reports are constantly updating to make sure that you get real-time results for each campaign you send. You’ll be able to see at a glance which of your campaigns are most successful, and adjust your future campaigns to suit.
You'll get a delivery report for every online message you send, plus you can view any replies by mobile number, keyword or campaign. Want to target customers who responded to a previous campaign? You can customise a list based on your delivery reports and replies.
Any customer that responds to a message with 'STOP' will be automatically added to a blacklist and will not be sent any further messages. You don't need to worry about removing them from your list because we've already taken care of it.
As one of the UK’s leading providers of bulk SMS services for businesses of all shapes and sizes, our customers choose us because of our commitment to service and high standards. Learn more about us:
Your Security Guaranteed
As well as encrypting all messages sent through our systems, are facilities are physically guarded to ensure the safety and security of your data. We work line with the Data Protection Act 2018 and are ISO 27001:2013 compliant.
Support Available 24/7
Our robust system is connected to all UK networks, and we have multiple data centre links to make sure we’re always ready for you. Your dedicated support and technical team is available around the clock for any help you may need.
Features at Unbeatable Prices
We believe the platform and special features we offer can help any business improve their communications and streamline services. Our prices are clear, transparent and fair, so you always know what you’re paying and what amazing benefits you’re gaining.
Avoid wasted time and missed appointments by sending an automatic SMS reminder. Your customers will be able to confirm their attendance by replying to your message and you can also reschedule via text if needed.
Design a customer survey and find out what people think of your business. Find out what your customers love about the service you offer and how you could improve, all through the quick and convenient medium of text.
Keep people updated
Let your clients know their order or delivery status, so they always have the latest information to hand. Not only will your business run more efficiently and effectively, but customers will love being ‘in the know’.
Seize opportunities to make a sale
A great way to increase engagement via SMS is by running competitions which can help drive traffic to your website. Customers may be inclined to purchase if your competitions showcase exciting products.
Take payments by text
Thanks to its high open rates, SMS is a great way to inform your clients of new products or services that are launching. If you make your clients feel like they are getting VIP access, then the likelihood of them purchasing will increase.
Take payments by text
Take advantage of the immediacy of SMS by designing some great offers your customers can’t refuse. Everyone likes to feel they’re getting a good deal, and spontaneous offers by text work extremely well.
Send Bulk SMS Online
Our simple and user-friendly online dashboard allows you to compose and send SMS messages from anywhere, using any device, thanks to our cloud-based SMS management platform.
Track individual links so you can monitor your campaign success and follow up with the customers you know are interested. Short links look more appealing to recipients and make your brand look more professional.
Inbound Long Number Reply Service
Let your recipients reply to your messages and look after your new leads, boost client satisfaction and get great feedback. Whether you’re conducting a survey or confirming appointments, customers worldwide can get in touch with ease.
Email to SMS
We work with all email applications, making it simple to send SMS campaigns via email. You’ll get delivery reports straight to your inbox, as well as any replies your customers send.
SMS Short Codes
Memorable 5-digit numbers are a great way to market your business, and are often used with keywords. They’re perfect for advertising campaigns, making it simple for new customers to remember your details and contact your business.
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