A major advantage of business SMS is that texts have a 98% open rate. Therefore, you can be sure that your customers will see your messages. In comparison, email marketing has a 20% open rate and social media advertising is extremely saturated.
BENEFITS OF USING THE REACH MESSAGING PLATFORM
We’ve got a feature-packed service that makes it easy for you to grow your business using SMS marketing. We offer MMS messaging, link shortening, SMS short codes and an inbound long number reply service, all of which are available through our easy-to-use messaging dashboard.
Pick the date and time for when you want your messages to be sent.
Make your messages more personal by adding your customer's name and account number.
Save time by creating templates for messages you send on a regular basis.
We've made it easy for you to upload mobile number data. Our software works with any standard XLS, XLXS, CSV or TXT file.
If a message doesn't reach your customer straight away, we'll keep trying to deliver it for up to 72 hours after you first hit send. For time sensitive messages we can shorten this period to suit your needs.
You can separate the data collected in your reports to create custom lists. You don't have to waste time editing the data yourself.
Reach real-time data
Our campaign reports are constantly updating to make sure that you get real-time results for each campaign you send. You’ll be able to see at a glance which of your campaigns are most successful, and adjust your future campaigns to suit.
You'll get a delivery report for every online message you send, plus you can view any replies by mobile number, keyword or campaign. Want to target customers who responded to a previous campaign? You can customise a list based on your delivery reports and replies.
Any customer that responds to a message with 'STOP' will be automatically added to a blacklist and will not be sent any further messages. You don't need to worry about removing them from your list because we've already taken care of it.
As one of the UK’s leading providers of bulk SMS services for businesses of all shapes and sizes, our customers choose us because of our commitment to service and high standards. Learn more about us:
Your Security Guaranteed
As well as encrypting all messages sent through our systems, are facilities are physically guarded to ensure the safety and security of your data. We work line with the Data Protection Act 2018 and are ISO 27001:2013 compliant.
Support Available 24/7
Our robust system is connected to all UK networks, and we have multiple data centre links to make sure we’re always ready for you. Your dedicated support and technical team is available around the clock for any help you may need.
Avoid wasted time and missed appointments by sending an automatic SMS reminder. Your customers will be able to confirm their attendance by replying to your message and you can also reschedule via text if needed.
Design a customer survey and find out what people think of your business. Find out what your customers love about the service you offer and how you could improve, all through the quick and convenient medium of text.
Seize opportunities to make a sale
A great way to increase engagement via SMS is by running competitions which can help drive traffic to your website. Customers may be inclined to purchase if your competitions showcase exciting products.
Take payments by text
Thanks to its high open rates, SMS is a great way to inform your clients of new products or services that are launching. If you make your clients feel like they are getting VIP access, then the likelihood of them purchasing will increase.
Take payments by text
Take advantage of the immediacy of SMS by designing some great offers your customers can’t refuse. Everyone likes to feel they’re getting a good deal, and spontaneous offers by text work extremely well.