Initially, we did not have too much knowledge on SMS as a marketing platform. When we spoke to Reach, they gave us some great insights and were able to talk us through the whole process of SMS marketing by giving us tips on what to say and how to use their platform. They have been amazing and very profession from the moment that we started talking to them for the very first time. We now use SMS marketing for several different reasons. Firstly, we use it to send menus to our customers so that they always have an up to date version of it. We also use it for special offers and discounts to encourage customers to make an order. Finally, we use SMS marketing for booking confirmations once customers have made an order.
The most obvious advantage to using SMS is that it gives us the ability to speak to our customers instantly. This means that whenever we have a new menu, sales offer or need to send a booking confirmation, we know that we can get the message to our customers in a matter of minutes. Another advantage of using SMS is that we saw an increase in sales straight away after we started using Reach Interactive to promote discounts and offers. We really believe that this service has given us a huge edge over our competitors. The return on investment has been fantastic and the service more than definitely pays for itself! I would highly recommend trying SMS marketing. Our return on investment increased immediately and if you want to communicate with your customers instantly then it is a great tool to use.
Initially, we did not have too much knowledge on SMS as a marketing platform. When we spoke to Reach, they gave us some great insights and were able to talk us through the whole process of SMS marketing by giving us tips on what to say and how to use their platform. They have been amazing and very profession from the moment that we started talking to them for the very first time. We now use SMS marketing for several different reasons. Firstly, we use it to send menus to our customers so that they always have an up to date version of it. We also use it for special offers and discounts to encourage customers to make an order. Finally, we use SMS marketing for booking confirmations once customers have made an order.
The most obvious advantage to using SMS is that it gives us the ability to speak to our customers instantly. This means that whenever we have a new menu, sales offer or need to send a booking confirmation, we know that we can get the message to our customers in a matter of minutes. Another advantage of using SMS is that we saw an increase in sales straight away after we started using Reach Interactive to promote discounts and offers. We really believe that this service has given us a huge edge over our competitors. The return on investment has been fantastic and the service more than definitely pays for itself! I would highly recommend trying SMS marketing. Our return on investment increased immediately and if you want to communicate with your customers instantly then it is a great tool to use.
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