Northern Garms Case Study - Reach Interactive

Reach Interactive helped us target new customers and grow an effective marketing channel for our company that we previously did not consider.

J. SMITH, NORTHERN GARMS

Northern Garms was set up in November 2013 in the city of Newcastle. Northern Garms aims to push boundaries and give forward thinking fashion at great prices.

Reach and Northern Garms

SMS Marketing was new to us before we came across Reach Interactive. We now use text marketing to increase our sales and also the number of people that visit our website. Using Reach has helped us to target new customers whilst also allowing us to grow an effective new marketing channel for our business. We chose Reach Interactive because they offered the best value for money that we could find. Not only do they have extremely competitive prices, but they also provided us with some very helpful support when setting up our account. We found two major advantages to using Reach Interactive over any other service providers. Firstly, their system to send text messages online is really easy to use. This allows us to send out campaigns quickly and gives us the confidence that each message will be sent correctly. Additionally, the team at Reach is always happy to help us no matter how big or small the query is.

The Impact

Using SMS marketing has increased our profitability. There aren’t too many services that you can say have directly impacted our profitability, but Reach’s tool has. It is very valuable to us, because we are able to see our return on investment and click-through-rates really easily. There are many different benefits to using their service but the bottom line is that we get more sales by using text marketing. It’s as simple as that! To anyone considering using SMS I would say to definitely do it, it’s an amazing marketing tool to gain more sales. The team at Reach are very helpful and are always there to make everything streamline!